Description

Department Specific Responsibilities

• Performs proactive advising and coaching through strategic and data-informed outreach campaigns using multiple media (e.g., texts, phone, digital campaigns) to help students navigate barriers to their success, to retain them, and to accomplish timely reenrollment.
• Maintains a flexible student appointment schedule using multiple modes (online, in-person, etc.) and provide sufficient appointment slots to serve students.
• Monitors and replies promptly to student communications in all modalities (e.g., text, email, phone).
• Advises at student enrollment events (e.g., orientations) and meet with all first-year advisees before or at the beginning of their first semester.
• Participates in campus events relevant to advising (e.g., convocation, admissions open house).
• Assists in developing advising materials.
• Tracks and supports student progress from first-time enrollment through graduation. Maintain records on student progress, persistence, retention, and graduation.
• Effectively uses university advising and retention tools and systems.
• Works with faculty and academic units on curriculum training, curriculum issues, unit policies, degree audits, student issues, and other matters related to advising.
• Communicates outcomes at staff meetings.
• Other duties as assigned.

General Responsibilities

• Provides academic counseling for students pursuing or considering majors, minors, or certificates. Guides students in planning their course of study in concert with the department's curricular requirements; explains curriculum requirements and school and campus policies.
• Meets with students in groups and 1-on-1 to guide students in academic programs that will meet their educational needs and the requirements of their chosen major, minor, and/or certificate.
• Assists students in making informed decisions about a choice of major and potential career or graduate school direction; helps students to assess their interests, values, and academic skills and to understand these in relation to major choice and potential future career/graduate school options.
• Teaches students how to navigate university systems, academic processes, and policies; empowers student accountability in academic decisions about courses, career direction, and long-term plans; and provides guidance on avenues for increased involvement as an IU student and in the IU community.
• Refers students to appropriate campus resources, such as academic support resources, placement programs, internship, and overseas study opportunities, etc.
• Tracks and monitors students' academic progress, reviews and maintains confidential student records to ensure that students meet requirements and to document advising discussions, and communicates this information promptly to students and to appropriate academic offices when necessary.
• Represents the advising function as a presenter at campus meetings and recruiting functions; assists in developing written advising materials for use in student events.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION
Required

• Bachelor's degree in a related field

Preferred

• Master's degree in a related field

WORK EXPERIENCE
Preferred

• Some experience in student affairs, teaching, academic advising, or related field
• Experience in advising, counseling, higher education, or a related field
• Experience working with students

SKILLS
Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses the flexibility to work in a fast-paced, dynamic environment
• Seeks to acquire knowledge in the area of specialty
• Uses and learns new technology proficiently and changes practices with changing technology
• Meet Best Practices and National Standards for Academic Advising
• Understands and meets FERPA requirements

Preferred

• Experience working with a diverse student population
• Experience with Microsoft Office Suite (Word, Excel, and PowerPoint) and Microsoft Teams
• Familiarity with student information systems
• Ability to work with minimum supervision
• Excellent interpersonal skills

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

This position is part of the IU Framework for Academic Advising and Career Development. Learn more about the associated expectations, student learning outcomes, and institutional commitments at the IU Framework site.

Work Location

IU South Bend Campus
South Bend, Indiana

Advertised Salary

$43,888.00 per year

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Core
FLSA: Exempt
Job Function: Student Services
Job Family: Academic Advising
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.