Description

In accordance with the appropriate standards, policies and procedures, answers and responds to 911 emergency and non-emergency radio and telephone calls for police, fire, emergency medical services (EMS), and other associated services in the Town of Greenwich. 

Requirements

Education and Experience:

High School Diploma plus three (3) years of professional experience in the provision of services using computer technology in a fast-paced environment, or in the provision of public safety services.  Prior public safety telecommunications experience preferred. 

Qualifications:

Demonstrated knowledge of the geographic boundaries of the Town, including location of streets, important buildings and sub-divisions.

Proven knowledge of the appropriate use of radio, telephone and transmission equipment.

Demonstrated ability to maintain composure during emergency situations.

Proven ability to effectively multi-task.

Proven ability to communicate clearly and effectively both orally and in writing. 

Demonstrated ability to effectively utilize a computer, two-way radio, multiple-button telephone, telecommunications device for the deaf (TDD), and other equipment used for dispatch and recording.

 Demonstrated ability to understand and apply laws, ordinances, departmental policies, rules and instructions.

 Proven ability to work as part of a team and maintain positive working relationships. 

SPECIAL NECESSARY QUALIFICATIONS:

This position serves a 12-month probationary period.   

The following certifications shall be obtained during probationary period:

State of Connecticut Public Safety Telecommunicator certification
Successful completion of in-house CTO training
Emergency Medical Dispatch certification
Enhanced 911 certification 
COLLECT/NCIC certification

For more details and to apply, please visit our website: https://www.governmentjobs.com/careers/greenwichct/jobs/5030277/public-safety-dispatch-telecommunicator?keywords=dispatch&pagetype=jobOpportunitiesJobs

The Town of Greenwich is dedicated to Diversity & Equal Opportunity Employment