Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Security Operations Manager

***The preferred location is the Chicago area; however, candidates in Kansas City, Detroit, Indianapolis, or other Midwest locations may be considered***

What You'll Do

As a Security Operations Manager, you'll lead safety and security efforts across retail stores. Your role is to protect employees, stores, and company assets by improving security programs and responding to risks and incidents.

Key Responsibilities

• Lead and manage retail security programs using a risk-based approach
• Identify security risks in stores and implement solutions to reduce them
• Oversee and evaluate security vendor (guard) performance
• Improve security policies, procedures, and overall safety programs
• Respond to and manage security incidents and investigations
• Oversee physical security across assigned locations
• Analyze data and trends to identify potential threats
• Support threat intelligence efforts and share findings with leadership
• Work closely with internal teams to achieve security goals
• Deliver security training (e.g., workplace violence, travel safety)
• Build relationships with law enforcement and external partners
• Help manage security budgets and strategic plans

Required Qualifications

• 5+ years of experience in security, asset protection, law enforcement, or military
• 2+ years of management experience across multiple locations
• Ability to travel up to 30%

Preferred Skills

• Experience in healthcare security operations
• Strong communication and collaboration skills
• Ability to analyze data and solve problems
• Strong knowledge of physical security operations
• Ability to manage multiple projects at once

Education

• Bachelor's degree (or equivalent experience)

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/04/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.