Description

Global Security | Technical Security Product Delivery Manager, Vice President

About JPMorgan Chase & Co.

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. As one of Fortune's top 5 most admired companies, we serve millions of consumers and many of the world's most prominent corporate, institutional, and government clients under our J.P. Morgan and Chase brands.

Position Overview

As the Product Manager (APAC & Global Features) within Global Security's Technical Security team, you manage the end-to-end lifecycle of the technical security application portfolio, aligning network segmentation between all regions to support secure, consistent delivery of technical security applications and features.

Job Responsibilities

• Collaborate with Global Security, and technical teams within Global Technology to test, maintain, and implement integrated security solutions, with a focus on network segmentation alignment and secure connectivity patterns across regions.
• Manage multi-million dollar projects, including planning, funding, execution, and closure. Track key milestones and deliverables, and prepare executive presentations for senior leadership.
• Guide updates to job aides, operating procedures, and technical documentation.
• Provide data driven analytics and reporting to senior leaders within the Technical Security Department.
• Partner with Product Owners, senior management, and cross-functional teams to define and execute the vision, strategy, and roadmap for the technical security applications, ensuring alignment with business and security needs, including regional network segmentation requirements.
• Work with Global Technology on planning, development, and delivery of regional network segmentation, leveraging agile methodologies and the firm's AI product management and requirement generation tools.
• Build and maintain effective relationships with integration partners, regional teams, and vendors to support seamless operations and continuous improvement, including coordinating network segmentation dependencies and constraints.
• Organize and present product initiatives, progress, and outcomes to management and the workforce, ensuring transparency and alignment.
• Oversee and coordinate the work of contingent workers assigned to platform-related projects, ensuring quality and consistency in deliverables.
• Support compliance, audit, and evidence collection activities as required, including evidence of segmentation, access paths, and control effectiveness where applicable.
• Stay informed on industry trends, emerging technologies, and best practices to drive innovation within the platform and its segmented network architecture.

Required Qualifications, capabilities and skills

• Bachelor's degree or equivalent experience in Computer Science, Engineering, or a technology-related field.
• 5+ years of experience in product management, technical security, or access control systems, within a large enterprise environment.
• Exceptional written and verbal communication skills, with professional presentation abilities.
• Proven ability to build and maintain effective working relationships with team members, stakeholders, and vendors.
• Demonstrated aptitude to multi-task, learn new technologies, and operate autonomously in high-pressure environments.
• Sound decision-making, critical thinking, and intellectual curiosity to pursue innovative solutions.
• Experience implementing physical, technical, and administrative controls.
• Knowledge of physical security technology systems (Access Control, CCTV, Intrusion Detection), IT networking, and infrastructure design.
• Basic knowledge of SQL, SQL scripting, or related coding formats.
• Experience with agile development methodologies and AI-driven product management tools.
• Familiarity with APAC regulatory environments, localization, and data privacy requirements.

Preferred Qualifications

• Experience managing or supporting Smart Access, OnGuard, Morpho Manager, or similar access control platforms.
• Experience overseeing contingent workers or external project teams.
• Exposure to mobile access, biometrics, or cloud-based security solutions.
• Experience in a highly regulated environment or large, matrixed organization.

Additional Information

• Must be available to work on-site from 8:00 AM to 5:00 PM, Monday through Friday, with flexibility to provide support during evenings and weekends as required.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

\n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.\n
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\n The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.\n